POLICIES
CURRENT RESPONSE TIMES: 1-2 BUSINESS DAYS
the need to knows
Cancellations & Rescheduling
​We understand that things come up, however a cancellation policy of 50% of the scheduled appointment will be charged at time of cancellation, if the appointment is cancelled or rescheduled within 48 hours of the appointment time. A same day cancellation or "no show" will result in 100% charge at the scheduled appointment time.
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Late Arrivals
​Late arrivals more than 15 minutes past your scheduled appointment time have no guarantee of scheduled service and may need to be adjusted or rescheduled.
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Adjustments
​We always do our best to ensure both stylist and salon guest are on the same page, but
miscommunications happen. Adjustments must be requested within 7 days of the service.