Cancellations & Rescheduling
We understand that things come up, however a cancellation policy of 50% of the scheduled appointment will be charged at time of cancellation, if the appointment is cancelled or rescheduled within 48 hours of the appointment time. A same day cancellation or "no show" will result in 100% charge at the scheduled appointment time.
Late arrivals more than 15 minutes past your scheduled appointment time have no guarantee of scheduled service.
We always do our best to ensure both stylist and salon guest are on the same page, but
miscommunications happen. Adjustments must be requested within 7 days of the service.